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Home > Courses > Management & Leadership
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Management & Leadership
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The Executive Programs
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The executive level courses provide a series of courses
designed for senior executives and management.
These courses traditionally are conducted over 1-2 days and provide an excellent opportunity for executive teams to address or develop responses to major opportunities or challenges whilst at the same time further developing team motivation and communication.
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Situational Leadership
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The Situational Leadership model is the most widely used
leadership system in the world, having produced over 10 million managers with the tools needed to lead effectively in this complex world.
It has been used in major corporations such as IBM, Xerox, FedEx and General Motors.
The Situational Leadership system is for managers,
supervisors, facilitators, coaches and everyone involved in the challenging role of influencing others.
The Core Situational Leadership course runs over two days and is aimed at participants who want to fully understand and apply the Situational Leadership process. The popular Twelve O’clock High allows the participant to apply the model by applying on the movie classic as a case study.
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Strategic Planning in the Organisation
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Provides a step-by-step guide to assessing the
opportunities and challenges that face any organisation and then developing a comprehensive and complete plan to engage people in the goals and objectives that arise from the plan.
DJA will show you how to:
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► Provide an understanding of what the strategic planning process entails.
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► Demonstrate the steps that are necessary to build a comprehensive plan that is practically achievable.
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► Describe some of the methods used in effective strategic planning.
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Encouraging Total Quality in the Organisation
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Addresses the essential steps in developing implementing
a management system that is focussed on meeting customer needs. The emphasis is on the key elements of the total quality methodology with sufficient relevance for enterprises that are new to a quality
approach or experienced in some quality techniques. DJA will show you how to:
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► Demonstrate ways and means to establish leadership and an ongoing commitment to quality.
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► Identify specific organisational waste and unnecessary work that can be eliminated.
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► Understand how to form quality improvement teams.
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Effective Meeting Management
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Provides a step-by-step approach to running any type of
meeting by focusing strongly on meeting outcome goals and expectations. The course also provides practical advice on handling different types of behaviour in meeting situations. DJA will:
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► Show you why meetings are not always necessary.
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► Help individuals to manage meetings to achieve an outcome-focussed conclusion every time.
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► Provide information on individual behaviours in meetings and how to deal with it.
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Effective Time Management
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Focuses on the individual skills and methods that can be
adapted to manage your time more successfully. It also provides guidance in terms of long term steps that can be taken to change time wasting habits and behaviours. DJA will:
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► Demonstrate some of the tools and methods of effective time management.
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► Provide a specific approach for individuals to take on a day-to-day basis.
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► Show some of the common pitfalls to be avoided.
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Effective Presentation Skills
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Provides a step-by-step approach to delivering a formal
or informal presentation to a small, medium or large audience. The workshop provides guidance on preparation steps and practical advice on delivery alternatives and post presentation evaluation methods.
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► Provide background knowledge on how to prepare for any presentation in the first place.
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► Demonstrate that a sequential delivery process will always work well.
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► Show some of the common presentation pitfalls and problems to be avoided.
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Effective Coaching Skills
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Helps you to focus on the range of skills needed to
provide effective coaching and mentoring interventions in different situations and at different times. Excellence in coaching is a major component of excellence in leadership. DJA will show you how to:
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► Identify the four stages of the coaching cycle (Understanding, Assessing, Implementing and Monitoring).
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► Identify your natural coaching style.
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► Understand how to build trust and the relationship when you coach.
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Mentoring People in the Workforce
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Describes a broad approach for running an effective
organisational mentoring program. This is outlined in the four stages of Prepare, Focus, Coach and Review. DJA will show you how to:
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► Identify the characteristics of effective and ineffective mentoring approaches.
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► Learn how to design an effective and practical mentoring system.
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► Recognise how to co-ordinate and monitor the success of mentoring programs.
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Effective Goal Setting
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Will provide you with the broad guidelines on the
individual skills necessary to set goals for you and your staff, as well as helping you to ensure that everyone is engaged and motivated to reach their targets. DJA will show you how to:
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► Identify the four stages of goal setting (prepare, organise, act and monitor).
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► Recognise the characteristics of effective and ineffective goal setting.
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► Learn some personal skills and behaviours that might assist in achieving your future goals.
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Effective Networking & Relationship Building
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Provides a step-by-step guide to progressively building
high quality relationships with people, through a systematic and persistent approach to networking excellence. DJA will show you how to:
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► Identify the four stages of Effective Networking (Learn, Invest, Nurture and Link).
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► Recognise the characteristics of effective and ineffective networking efforts.
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► Learn some personal skills and behaviours that might assist in developing your own future relationship building goals.
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Emotional Intelligence
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Looks at the concept of being ‘intelligent’ and in being
‘emotional’ and then the combined concept. The workshop then looks at the characteristics of people that are emotionally intelligent. This is achieved by looking in detail at four emotional intelligence
style types (and includes how to recognise them and start to apply each style in different circumstances). DJA will show you how to:
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► Identify and interpret the significant emotions of yourself and others.
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► Recognise the difference between emotional traits and states and their impact on people’s behaviour and action.
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► Appropriately select and apply all four emotional intelligence style types.
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Diversity and Cultural Awareness
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Provides a broadly based program to help individuals to
understand the subject more fully and to help free themselves from any biases or constraining thinking about differences amongst people. DJA will show you how to:
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► Identify the four stages of Diversity awareness (Understand, Assess, Respect and Evaluate).
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► Recognise diversity in all of its varied forms.
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► Learn some personal skills and behaviours that might assist in developing your own ability to appreciate diversity and benefit from it more in the future.
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Team Building in the Organisation
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Shows you how to establish teamwork in your organisation.
How to align your efforts, share the workload and achieve successful early results. DJA will:
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► Provide an understanding of how teams can come together successfully and in a planned way.
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► Illustrate a step-by-step approach to what teams need to do at the outset to ensure focus and effectiveness.
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► Show how to pilot and then implement a widespread and successful team culture.
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