|
|
 |
|
Latest News
|
|
|
New service targets tourism performance
Tourism businesses struggling under the weight of ongoing pressures are finding new hope through an advanced coaching service offered by industry stalwart Global Tourism Solutions (GTS). read more
International Training for the
Travel & Tourism Industry |
|
|
Specialist Workshops, Seminars and Coaching in
International Sales, Marketing and Customer Service
|
|
|
|
|
|
What Skills Do We Need to
Succeed in the Global Marketplace?
|
|
|
|
Many businesses believe that lower prices,
technology and the Internet are enough to ensure success in the global marketplace. While these factors may be important, what’s more crucial is your Team’s Skills in understanding the customer’s culture
and needs, adapting communication skills, products and services; and the ability to foster and develop relationships.
Doing business overseas in a highly competitive and
volatile marketplace can be challenging. It has been likened to learning to write with your ”other hand” - in other words, it feels very different, is often frustrating and takes time to develop.
Don Jolly & Associates (DJA) has developed two
unique courses designed to introduce and develop specific skills for Global markets. Ideal for travel and tourism businesses, the courses are designed for front-line staff and mid to senior management to
improve their dealings with overseas markets.
|
|
|
Going International
|
|
|
A unique, two day seminar designed to fast-track
the development of understanding different cultures, as well as global sales, presentations and negotiation skills.
Attendees benefit from hands on involvement by participating in role plays of International and Cross Cultural selling situations. Going International
is a highly informative, functional and beneficial investment for businesses serious about expanding into International markets.
|
|
|
Understanding Our Overseas Customers
|
|
|
A fast paced, fun and information packed half-day
workshop designed to introduce and improve the skills of front line teams to the differing needs of International customers. Key issues in this in-house workshop include understanding your specific
markets and their unique way of life, etiquette and general do’s and don’ts.
Understanding our Overseas Customers
is the ideal course to guide your business to make significant improvements in service levels.
|
|
|
Don Jolly
|
|
|
Don Jolly has extensive international
experience in the travel and tourist industry
as a marketing and management executive, trainer and speaker, throughout Australia, Asia and the United Kingdom. Don Jolly and the DJA team provide enthusiastic and inspiring presentations focusing on the vital importance of international marketing, communications and sales. DJA consults and coaches companies ready to expand their market share to the
next level.
|
|
|
For more detailed information on our workshops – please email or call Don Jolly and his team to discuss how we can assist you
further.
|
|
|
PO Box 8053, Gold Coast MC, Queensland 9726, Australia
Ph/fax: 61 7 5520 5898 Mobile: 0419 720 795
Email: donjolly@tpg.com.au Website: www.donjollyassoc.com
|
|
|
Home > News
|
|
|
|
|
|
